Refund Policy
We aim to resolve legitimate order issues fairly while keeping clearance shopping clear and transparent.
Refund Review
Refund requests are reviewed case by case and typically apply to verified shipping failures, damaged deliveries, incorrect items, or fulfillment errors.
Non-Refundable Items
Items marked as final sale on the product page, opened products (unless defective or incorrect), and issues reported outside the review window are generally not eligible for refund. Condition notes disclosed at purchase (for example cosmetic imperfections) do not by themselves qualify for a refund.
Request Requirements
Please provide your order number, affected item details, supporting photos when available, and a concise explanation of the issue.
Processing Time
Approved refunds are issued to the original payment method. Processing time depends on the payment provider and may take several business days.